Our customer service centre is open Monday to Friday, 8am to 6pm apart from Wednesday, when we are open 9am to 6pm. If you need to report an emergency repair, you can do this at any time by calling us on 0300 123 9966.

Resident Services

Find all the information you need about being a resident, from rent and repairs to local groups and safety tips.

Find out more

Save time - go online. Pay your rent, report or track a repair and manage your account at:

There are several other ways to get in touch: online, by email, phone and via social media.

                   

Key information

My OneHousing

Our customer self-service portal where you can make payments and access services whenever’s convenient for you, at any time, 24 hours a day, 365 days a year.

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