No hot water or heating
If you are experiencing a loss of hot water or heating, there are a couple of things you can do before reporting a repair.
What to do if you have no heating or hot water
What to do if you have no hot water or heating in summary
If you're experiencing a loss of heating or hot water, we recommend:
- checking that there is credit on your pre-payment gas meter – if you have one
- checking the gauge on your gas boiler to see if the pressure has dropped.