Hi, we’re having some problems with our phone lines at present and are working to get them fixed asap. Meanwhile, you can reach us via MyOneHousing or by email at ask@onehousing.co.uk; and you can still report emergency repairs by phone.

If you need to report an emergency repair, please call us on 0300 123 9966 to make sure we can deal with it as soon as possible.


We're working hard to maintain our essential services and help keep you safe. We regularly update this page, so please check back to get the latest information.

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