Our annual report

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Every year we look back at our achievements in our annual customer review.

We know that, as a resident, what matters to you is that we provide high quality homes, deliver excellent customer service and keep our promises.

Monitoring how well we do all of these things - and reporting back to you so you can keep track of our performance - is also really important.That’s why, every year we look back at our achievements in our annual customer review.

This year, our performance figures are reported as part of the Riverside Group, unless otherwise stated.