Resident information

We want you to live well and feel secure in your home. Whether you rent or lease from us, here you will find information about our responsibility as your landlord or freeholder, and how you can manage your home and stay safe in your community.

Bringing fibre to your home

We are working with cable providers and telecommunications consultants to devise a planned programme of works to put ‘fibre’ (the new cables replacing the old copper cables) in our blocks by 2025.

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MyOneHousing

Our customer self-service portal where you can make payments and access services whenever’s convenient for you, at any time, 24 hours a day, 365 days a year.

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