Resident information

Our latest advice and information to help protect customers and staff

How we work together to reduce any risk from fire, gas, asbestos and water

Our commitment to providing safe homes in safe communities

How to get a permit, avoid a fine and report a vehicle parked where it shouldn’t be

What to do if you've lost the fob to communal areas

Paying your rent, understanding service charges and buying your home

Find out about your lease, staircasing, altering your home or making an insurance claim

How we maintain communal areas, including estate inspection walkabouts

How to make a complaint and what we'll do about it