We are working hard and have plans in place to ensure customers and staff are protected and essential services are maintained during the coronavirus outbreak. We regularly update this page, so please check back daily to get the latest information.
Follow the latest advice
With so much conflicting and often false information going round we're advising customers and colleagues to follow advice on how to prevent or minimise the spread of coronavirus from authenticated sources of information, including the NHS and Public Health England. In addition, colleagues working in our care and support schemes are following advice from the Care Quality Commission, the independent regulator of health and social care in England. You can also find the latest news and advice on the Government's website or why not join the Government's coronavirus WhatsApp service which provides official, trustworthy and timely information and advice. Find out more about the service and how to access it.
14 June 2021
Rules in place
- You can meet indoors in a group of up to 6 people or a group of any size from 2 households
- You can meet outside in a group of up to 30 people
- Work from home if you can and travel safely
- If you have symptoms get a test and stay at home.
From 19 July
- England moves to Step 4 of the roadmap. Everyone should be cautious whilst managing the risks as cases of COVID-19 remain high. Find out what will change and what you should do to protect yourself and others.
- Step 3 restrictions remain in place until 19 July. Follow the guidance on what you can and cannot do.
- From 19 July fully vaccinated people returning to England from amber list countries will not need to quarantine.
In England from 16 August
If you’re fully vaccinated or under 18, you will not need to self-isolate following close contact with someone who has COVID-19. You’ll still need to take a PCR test and self-isolate if it’s positive.
The Government is increasing surge testing (including door-to-door testing in some areas) and enhanced contact tracing in specific locations in England. It involves testing of people who do not have any symptoms of COVID-19. Extensive surveillance of COVID-19 has identified a number of cases of COVID-19 variants and mutations of concern in England.
The government is using surge testing and genomic sequencing to:
- monitor and suppress the spread of COVID-19
- better understand new variants
You should get a test for COVID-19 if you:
- live in targeted locations within one of the areas or are contacted by your local council
- are in the targeted age group
You should get a test even if:
- you have no symptoms of COVID-19
- you’ve had a vaccination for COVID-19
- you’ve tested positive for COVID-19 previously (but not within the last 90 days by a PCR test)
The next easing of restrictions is proposed for 21 June but this will depend on the Government’s four tests. These are the success of the vaccine rollout, the number of hospital admissions and deaths falling, the amount of pressure on the NHS and the impact of any variants.
On these pages you can find lots of useful information:
- What you can expect from our repairs service
- What we’re doing to keep our estates and communities clean and safe - and how you can help
- Which staff are classed as key workers and what essential services they are providing
- Useful information about paying rent, including advice related to your employment status and circumstances
- Our commitment to you during the pandemic
- What’s happening in our care schemes
- Answers to your frequently asked questions.