Keeping our estates and communities clean and safe

We all have a role to play in making sure our buildings and estates are kept clean and safe.

Our primary focus is to maintain a safe and clean environment, so you can live well in your home.

How you can help

We rely on residents to play their part in helping us keep the estates clean and safe. Please make sure you:

  • dispose of rubbish properly in bin stores or rubbish chutes
  • don't leave any items, rubbish or belongings in communal areas
  • let us know if you see people dumping rubbish, fly-tipping or throwing things out of windows (sadly there are some people who are doing this, which is unfair when the vast majority of residents do their best to maintain a clean and pleasant environment for themselves, their families and their neighbours)

Playgrounds, communal gardens and outside spaces

Getting out for some fresh air and a bit of exercise is really helpful for your physical and mental wellbeing.

Please make sure you and your little ones follow this important advice in the playgrounds:

  • if you consume food or drink in the play areas, please dispose food waste
  • take any rubbish home with you
  • clean your hands when you get home
  • have fun!

Parks and other communal gardens are open for exercise, as long as you follow these guidelines:.

  • take hygiene precautions when you are outside, and wash your hands regularly as this will help reduce infections
  • please keep your dog on a lead around our play areas. Please be a responsible dog owner and clean up after your pet.

Safety checks

Safety remains our top priority and we have an ongoing legal obligation to co carry out all critical safety checks of gas and electrics in your homes. It’s essential that you let us into your home to carry out these checks.

If the appointment you’ve been given is inconvenient, please call us on 0300 123 9966 or email to re-arrange it.