Animals

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Whilst the vast majority of pet owners are responsible, some can be irresponsible which can make other peoples lives a misery, using their pet as a weapon, intimidating others and causing nuisance.

Dogs barking

It's natural for dogs to bark. Although, it can be annoying and upsetting when it happens often and for long periods of time, dog barking is only considered anti-social behaviour if it's persistent.

We would first suggest you have a friendly word with your neighbour as they may not be aware their pet is causing a disturbance. We realise of course that some people may feel uncomfortable or perhaps slightly anxious about doing that. If that's the case, why not try writing to them? You can use this 'Dear Neighbour' letter or write your own version if the wording here doesn't quite fit. The important thing to remember is that your neighbour might not even realise their pet is causing a disturbance so we advise you approach things initially in as calm and non-judgemental a way as you can.

If the behaviour is persistent (lasting longer than thirty minutes a day, more than five days a week) and you don't feel safe about approaching the owner to discuss it, or you have tried and the situation hasn't improved, you should:

• Contact the local Environmental Health Officer through your local council
• Keep a record of the incidents, email ask@onehousing.co.uk if you would like copies of our diary sheets.

If you have concerns about the welfare of a pet, you should contact the RSPCA.

Dangerous dogs

Under the law, any dog can be considered dangerous in any place if it's not kept under control. The dog doesn’t have to bite anyone, it could just show aggressive behaviour that makes someone feel in fear for their safety.

If you're in fear of your safety, please contact the police immediately on 101 to report the dangerous dog.

It’s important that you feel safe in your home. After you've reported it to the Police, please also let us know so we can do whatever we can to help, by completing our online form. Please provide as much information as you can, such as the police incident report number, and the police officer's name so that we can make contact with them.

Other pet issues

If you're looking to report a pet in a property that doesn't allow pets, or any other pet related issues, please contact us:

Call 0300 123 9966 (Monday-Friday 8am-6pm)

Email us ask@onehousing.co.uk

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